If the item you’ve ordered was unsatisfactory, please follow our Return/Exchange instructions. On these returns, original shipping and handling charges are not refundable and you will be responsible for all costs associated with return shipment, including a $5.00 restocking fee.
If you have received damaged, defective or incorrectly shipped item, please contact Customer Service with a photo or video of your damaged, defective or incorrect item. We will escalate the request for further investigation
Please note will not accept any items for return or exchange after 30 days from receipt. We will also not be responsible for any items returned to us via a non-trackable delivery method that go missing in transit.
The items listed below cannot be refunded, returned, or exchanged. All sales of these items are final except only in the case of a manufacturer's defect, if the item is backordered, if the item has not been shipped due to a pre-order, or the package is undeliverable.
- Underwear or Bathing Suits
- Music or Book Pre-Orders
- Any autographed, collectible, limited edition or seasonal items
- Any Bundles/Collections
- Any Sale or Clearance items
- Any apparel item deemed by our team to show obvious signs of use
- Any physical media (CDs, DVDs, Vinyls, etc) that has been opened (removed from its plastic wrap)
- Any downloadable media
If you need to return or exchange and item, please ship your item to the address below:
Clique Here, Inc
C/O MOTLEY CRUE Store Returns
801 Blacklawn Rd. SW STE N
Conyers, GA 30012
Please make sure to follow up with an e-mail to our customer service with the following details:
- Your order confirmation number
- Your first and last name
- Your mailing address
- Your phone number
- What you are returning and why
- How you would like us to handle your return or exchange.
- Tracking number for the returned item
We highly recommend that the items be returned to us using a mail service that provides tracking or insurance as we cannot be responsible for any returned items that are lost in transit. Once your return has been received by our team, we will process the exchange or refund you accordingly. Please allow 3-4 weeks for your return to be processed.